Privacy Policy for Helix Appliance Care

Protecting your privacy is important to Helix Appliance Care. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with us. By accessing our website or submitting your information, you agree to the terms described herein. This policy complies with U.S. law.

Information We Collect

We collect personal information you provide to us when you contact us, such as through our call request form or by phone. This may include your name, phone number, email address, and any other details you choose to provide to facilitate service arrangements.

In addition to personal information, we may collect non-personal browsing data. This includes data about your interactions with our website, which may be collected through cookies or web beacons. This information helps us enhance user experience and improve our services.

How We Use Your Information

Your information is used to facilitate and provide appliance repair services, respond to your inquiries, and communicate with you for service-related purposes. You agree to allow us and our partners to contact you via phone, email, or text for operational and service needs.

We may also use non-personal browsing data to analyze website usage and improve website functionality.

Sharing Your Information

We value your privacy and will only share your personal information with our trusted partners to the extent necessary to provide you with our services. Your information will not be sold, leased, or disclosed for marketing purposes without your consent.

Legal Terms and Dispute Resolution

By using our website or services, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. In the event of any claims, the maximum compensation is limited to $100. Additionally, you agree to bear your own legal fees and expenses in case of a dispute.

Cookies and Tracking Technologies

Our website may use cookies or web beacons to collect non-personal information. This technology helps us understand visitor behavior and improve our website's performance and user experience.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic storage is 100% secure.

Opt-Out and Contact Information

To opt-out of communications or request the deletion of your information, please contact us at (619) 489-3995. We will honor your request in compliance with applicable laws.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of such changes.

By engaging with Helix Appliance Care, you consent to this Privacy Policy and its terms. Thank you for choosing our service for your appliance repair needs.